News & Insights
Get the latest news, webinars and insights from the team at Shopper Intelligence
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Shopper Updates
Insight Articles
Read the most recent insight articles from our Australia and New Zealand shopper experts.
Elevating your performance: Supplier success stories revealed
Best practice case studies! Join our shopper experts as they reveal three supplier success stories from grocery and liquor who managed to elevate their retailer relationship using persuasive storytelling. https://youtu.be/2hvWJHv6aNs Connect with our experts - David...
Time to pay attention to Australian liquor shoppers’ frustrations
By David Shukri, Client Service Director, Australia The off-premise liquor industry in Australia has reached a vital crossroads. Australian liquor shoppers are less satisfied with the off-premise, a fact that demands attention from retailers and suppliers alike. The...
How to build your Australian liquor shopper capability
Join David Shukri and Hannah Jukes for a live session (40-minutes) In this session, Australian liquor shopper experts David and Hannah discuss what it takes to become a category leader in liquor in 2023 and beyond. They discuss the fundamentals of shopper insights and...
It’s not all about price for New Zealand liquor shoppers
By Andrew Arnold, New Zealand Country Manager The psychology of shopping is what fascinates me most in this industry. Learning why New Zealand liquor shoppers do what they do. Why they make the decisions they make. Why they choose to go there and not somewhere else....
How to prioritise your ecommerce category investment
Ecommerce category management is a big challenge for Australian grocery retailers and suppliers. In this session, our experts Nancy Truscott and Ming Lianto guide you through how to use our 4Vs Model to quickly and easily discover the areas of investment that will...
Three things you should bring to your next pharmacy retail meeting
By David Shukri, Client Service Director, Australia What should you be taking to your next pharmacy retail meeting? Many years ago, I was a buyer for one of the big UK supermarkets. My suppliers would come and see me to tell me all about their brands, their wonderful...
Winning shoppers in the lucrative Pet sector
By Ming Lianto, Senior Insights Manager, Shopper Intelligence ANZ The last quarter's seen the pet sector appear in the news a few times – with both Woolworths Group & Wesfarmers moving in to get a share of the pie. They're right – it's a lucrative market. And from...
Liquor Leaders Forum: Be the change your shoppers want to see
By David Shukri, Australian Client Service Director Be the change your liquor off-premise shoppers want to see! If you’ve spent much time out in the field in the liquor off-premise in recent months, you’ve probably noticed one thing in particular. Change. Change in...
Online Grocery: A Threat to Confectionery?
By Ming Lianto, Senior Insights Manager, Shopper Intelligence ANZ Ecommerce is a topic on everyone’s minds since it's rapid acceleration in 2020. Yes, confectionery is growing online, but the growth is not as seismic as seen in other categories. This is because...