News & Insights

Get the latest news, webinars and insights from the team at Shopper Intelligence

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Putting shopper trends and insights into action. Download any of our free reports here.

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Insight Articles

Read the most recent insight articles from our Australia and New Zealand shopper experts.

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It’s not all about price for New Zealand liquor shoppers

It’s not all about price for New Zealand liquor shoppers

By Andrew Arnold, New Zealand Country Manager The psychology of shopping is what fascinates me most in this industry. Learning why New Zealand liquor shoppers do what they do. Why they make the decisions they make. Why they choose to go there and not somewhere else....

How to prioritise your ecommerce category investment

How to prioritise your ecommerce category investment

Ecommerce category management is a big challenge for Australian grocery retailers and suppliers. In this session, our experts Nancy Truscott and Ming Lianto guide you through how to use our 4Vs Model to quickly and easily discover the areas of investment that will...

Three things you should bring to your next pharmacy retail meeting

Three things you should bring to your next pharmacy retail meeting

By David Shukri, Client Service Director, Australia What should you be taking to your next pharmacy retail meeting? Many years ago, I was a buyer for one of the big UK supermarkets. My suppliers would come and see me to tell me all about their brands, their wonderful...

Winning shoppers in the lucrative Pet sector

Winning shoppers in the lucrative Pet sector

By Ming Lianto, Senior Insights Manager, Shopper Intelligence ANZ The last quarter's seen the pet sector appear in the news a few times – with both Woolworths Group & Wesfarmers moving in to get a share of the pie. They're right – it's a lucrative market. And from...

Liquor Leaders Forum: Be the change your shoppers want to see

Liquor Leaders Forum: Be the change your shoppers want to see

By David Shukri, Australian Client Service Director Be the change your liquor off-premise shoppers want to see! If you’ve spent much time out in the field in the liquor off-premise in recent months, you’ve probably noticed one thing in particular. Change. Change in...

Online Grocery: A Threat to Confectionery?

Online Grocery: A Threat to Confectionery?

By Ming Lianto, Senior Insights Manager, Shopper Intelligence ANZ Ecommerce is a topic on everyone’s minds since it's rapid acceleration in 2020. Yes, confectionery is growing online, but the growth is not as seismic as seen in other categories. This is because...

LIQUOR LIVE: Category Roles & Strategies

LIQUOR LIVE: Category Roles & Strategies

Watch the replay of this unmissable session from shopper experts David Shukri and Ming Lianto, as they explore liquor category roles, how they've changed in the last year, and why brands and retailers need to know the new shopper mindset... https://youtu.be/eYS0yEmSVmQ

GROCERY LIVE: A 3-part webinar series with the AFGC

GROCERY LIVE: A 3-part webinar series with the AFGC

Join Shopper Intelligence's Simon Ford and David Shukri, and the AFGC's Samantha Blake, as they take the FMCG industry through the biggest trends and issues facing suppliers and retailers today. Session 3 replay: How to win in ecommerce and omnichannel...

LIQUOR LIVE: Top tips for the on premise

LIQUOR LIVE: Top tips for the on premise

Top tips to improve your on premise business On premise is a channel that's been through a lot in the last 18 months and still represents an insights "black hole" for many. This session, which took place in July 2021, was designed to help liquor businesses get to...

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